24/7 Voice Response System

24/7 Telephone Banking

Access your account balances, recent transaction history, and perform funds transfers over the phone anytime, anywhere without an internet connection.

Call 1-800-555-BANK IVR Phone Menu Guide

24/7/365 Access

Always available by phone

PIN Secured

Personalized passcode auth

No Internet Needed

Works on landlines & mobile

Zero Service Fees

Toll-free automated service

Toll-Free Phone Line

Dial Toll-Free: 1-800-555-BANK

Call our automated telephone banking system anytime from any touch-tone phone. You can also reach our Client Services team during regular business hours by staying on the line.

Call 1-800-555-BANK Alternative: (877) 773-3663

Hours of Operation:

Automated IVR: 24/7/365
Live Agent Support: Mon - Fri: 8am - 6pm EST

Telephone Banking Audio Menu Directory

Use your telephone keypad to select the following options after entering your account number and PIN.

Account Balances

Check current available balances for checking, savings, money market, CD, and loan accounts.

Recent & Pending Transactions

Listen to your last 10 posted deposits, debit card transactions, cleared checks, or electronic debits.

Internal Account Transfers

Move money immediately between your linked BankCore Native checking and savings accounts.

Speak to a Customer Specialist

Transfer to a live customer service representative during business hours for complex inquiries.

Telephone Banking FAQs

Answers to common questions about setting up telephone PIN access.

When you call 1-800-555-BANK for the first time, select option 1 and enter your Social Security Number (SSN) or Tax ID along with your primary account number. The system will prompt you to create a secure 4-digit Telephone Banking PIN.

No! You can call our automated telephone banking system as many times as needed with zero transaction or usage fees.

Need Help or Accessing Accounts?

Call 1-800-555-BANK or sign into Online Banking for instant digital access.